Hi, I’m Lorraine Graves, an Assistant Professor from North Carolina Central University in the Department of Social Work and a 2019 Minority Serving Institute fellow with American Evaluation Association. I teach program evaluation to Master of Social Work (MSW) students. I find program evaluation is a course that increases students’ anxiety because of its connection to research methods and statistical analysis. Our social work educational standards and code of ethics identifies the importance of evaluation (CSWE, 2015; NASW Code of Ethics, 2017).
Many of our graduates intend to be practitioners. It is important for them to understand their role in and how to conduct program evaluation. Many human service agencies lack program evaluation capacity or contract for such service. Therefore, social workers versed in evaluation will benefit as well as the social service programs and vulnerable populations they serve.
Here are a few strategies I use in my course to engage social work students in program evaluation:
Strategy 1: Demystifying Program Evaluation and Social Work Practice
On day one of the course, I define program evaluation and emphasize the important role program evaluation has in social work practice. I inform students that evaluation is not research though we use research methods. To reduce student’s anxiety, I create a discussion prompted by asking “how do you know a program is helping solve the problem it was intended to solve?” Students in my course, have experience interning in human service agencies and can draw from those experiences to make the connection on the importance of evaluation. We refer to standards and ethics statements to emphasize where evaluation fits into their role as social workers.
Strategy 2: Integrating Social Work Internships to apply Program Evaluation
All my students are completing an internship in addition to, taking courses. This creates an opportunity for students to integrate course content into their internship experience and bring their experiences to the classroom. Using the CDC approach to program evaluation, I have students work with key stakeholders to develop a program evaluation proposal to present agency stakeholders.
Strategy 3: Partnering with Community based Human Agencies
I have partnered with community based human service agencies to design service-learning projects to benefit student learning and build agency capacity. Students collaborate with the agency to develop an evaluation plan. These collaborations typically include visits to the agency, gathering data from key stakeholders and presenting findings to the agency at the end of the semester.
I find that these strategies have helped to demystify program evaluation, ease some anxiety associated with evaluating programs, increase my students’ competency and enhance the services provided to the community. Further research is needed to measure the impact these strategies have on student and community outcomes.
- Practical strategies for culturally competent evaluation
- Educational policy and accreditation standards for baccalaureate and master’s social work programs
- Program evaluation for social workers
- National Association of Social Workers Code of Ethics
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