Can Evaluation Help Make Bureaucracy More Responsive – or is it Part of the Problem? by Burt Perrin
Hi, I’m Burt Perrin, and I’d like you think about bureaucracy – its strengths, weaknesses, and what this means for evaluation.
Bureaucracy is complex. It is essential to democracy – while at the same time presenting many challenges. Evaluation has the potential to aid bureaucracies in being more responsive and effective – but also with the potential to acerbate the situation.