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Research, Technology and Development Evaluation

ICT4D for MEAL Week: Mike Matarasso on Some Lessons Learned While Building and Rolling Out a Global M&E/ICT Platform

Hi! My name is Mike Matarasso and I’m responsible for leading the design, testing and global roll out of a Monitoring and Evaluation / Information Communication Technology (M&E/ICT) platform for Catholic Relief Services (CRS). The platform will help us gather timely and high quality data to track performance across the agency, to inform change at …

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ICT4D for MEAL week: Guy Sharrock on Transforming the Way we Work

Hi, my name is Guy Sharrock. I work in a small team of advisors working for Catholic Relief Services (CRS) responsible for improving the quality of the agency’s Monitoring, Evaluation, Accountability and Learning (MEAL) activities. CRS is working to improve the lives of individuals in over 90 countries. CRS views the rapid expansion of cellular …

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Teri Garstka on Using REDCap for Designing a Data Collection System

My name is Teri Garstka and I am currently a Research Associate in the Institute for Educational Research and Public Service at the University of Kansas. We have a wide portfolio of research and evaluation projects in early childhood, child welfare and youth programs, and family services. We work with lots of state, local, and …

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GOV TIG Week: Rakesh Mohan and Bryon Welch on Evaluation of Large IT Systems

Greetings from beautiful Boise! We are Rakesh Mohan and Bryon Welch from the Idaho legislature’s Office of Performance Evaluations. Last February, the Idaho legislature asked us to evaluate the state’s new system for processing Medicaid claims. Legislators had received many constituent complaints that claims from Medicaid providers were being denied, delayed, or inaccurately processed. Legislators …

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Xin Wang, Neeley Current, and Gary Westergren on Using Think-aloud Interviewing to Evaluate Web Applications

Hello! We are Xin Wang, Neeley Current, and Gary Westergren. We work at the Information Experience Laboratory (IE Lab) of the School of Information Science & Learning Technologies at the University of Missouri.  The IE lab is a usability laboratory that conducts research and evaluates technology. What is usability? According to Jakob Nielsen’s definition, usability …

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