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RT&C Week: Building Trust, an Essential Activity for Evaluators by Rakesh Mohan

Namaste! I’m Rakesh Mohan, Director of the Office of Performance Evaluations (OPE). My office is an independent, nonpartisan agency of the Idaho Legislature. OPE’s mission is to promote confidence and accountability in state government. For people to have confidence in government, they need to trust their government officials. Unfortunately, that trust is a scarcity these …

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Rakesh Mohan and Lance McCleve on the Value of Credentials in Evaluations

Greetings! We are Rakesh Mohan, Director, and Lance McCleve, Principal Evaluator, of the Idaho legislature’s Office of Performance Evaluations. Recognizing the ongoing debate about evaluator credentialing/certification, here we discuss a study that demonstrates the value of credentials in evaluations but not necessarily credentialed evaluators. As the director, I manage high stakes evaluations. A poorly conducted …

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DVR TIG Week: Rakesh Mohan, Lance McCleve, Tony Grange, Bryon Welch, and Margaret Campbell on Sankey Diagrams: A Cool Tool for Explaining the Complex Flow of Resources in Large Organizations

We are Rakesh Mohan, Lance McCleve, Tony Grange, Bryon Welch, and Margaret Campbell of the Office of Performance Evaluations, an independent agency of the Idaho State Legislature. Last year, the Legislature asked us to explain how funds move through the Department of Health and Welfare—the agency with the state’s largest budget. Legislators, including budget committee …

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Bryon Welch and Rakesh Mohan on Interactive Presentation of Evaluation Reports

Greetings from beautiful Boise, Idaho! We are Bryon Welch (principal evaluator) and Rakesh Mohan (director) at the Idaho Legislature’s Office of Performance Evaluations. Working for a state legislature, we are always trying to come up with different ideas on how to effectively present our analysis. Because our reports are used by policymakers whose attention is …

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DVR Week: Rakesh Mohan and Margaret Campbell on Making Evaluation Reports Reader Friendly

Greetings from Boise, the city of trees! We are Rakesh Mohan (director) and Margaret Campbell (administrative coordinator) of Idaho’s legislative Office of Performance Evaluations (OPE). Margaret reviews drafts of our reports from a nonevaluator’s perspective, as well as copyedits and desktop publishes each report. In this post, we share our thoughts on the importance of …

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Rakesh Mohan and Amy Lorenzo on the Usefulness of Paper Surveys

Greetings from beautiful Boise! We are Rakesh Mohan and Amy Lorenzo of Idaho’s legislative Office of Performance Evaluations. For the past six years, our office has been conducting surveys solely in an electronic environment. This approach has worked so well that we have all but abandoned the use of paper surveys. When we looked at …

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Rakesh Mohan and Maureen Brewer on Successfully Navigating Through the Political Maze

Greetings from beautiful Boise!  We are Rakesh Mohan and Maureen Brewer from the Idaho legislature’s Office of Performance Evaluations. Our post complements previous posts by Dawn Smart (8-30-11) and Tessie Catsambas (9-18-11). Last year, we were asked to evaluate the governance of EMS agencies in Idaho because there were concerns about the duplication of and …

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GOV TIG Week: Rakesh Mohan and Bryon Welch on Evaluation of Large IT Systems

Greetings from beautiful Boise! We are Rakesh Mohan and Bryon Welch from the Idaho legislature’s Office of Performance Evaluations. Last February, the Idaho legislature asked us to evaluate the state’s new system for processing Medicaid claims. Legislators had received many constituent complaints that claims from Medicaid providers were being denied, delayed, or inaccurately processed. Legislators …

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Rakesh Mohan and Lance McCleve on Why Evaluators Should Respond to the Interests of Sponsors and Stakeholders

Greetings from beautiful Boise, Idaho! We are Rakesh Mohan and Lance McCleve from the Idaho State Legislature’s Office of Performance Evaluations. This post discusses our office’s approach to addressing two seemingly conflicting expectations—responsiveness to and independence from sponsors and stakeholders. Instead of worrying about finding the right balance between the two, our mantra is to …

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GOVT Week: Rakesh Mohan on Celebrating Excellence in Legislative Evaluation

Namaste! I am Rakesh Mohan, Director of Idaho State Legislature’s Office of Performance Evaluations. I currently serve on the AEA Board and am a former executive committee member of the National Legislative Program Evaluation Society (NLPES). I hope this post will inform you of some good evaluation resources at the state government level. This past …

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