telephone interviews

CEA Affiliate Week: Chelsey Leruth on Nuts and Bolts of Telephone Survey Administration

Leave a Comment / Uncategorized / January 7, 2014 January 6, 2014

Hello everyone! This is Chelsey Leruth, an internal evaluator at Access Community Health Network in Chicago. I am currently wrapping up the analysis for a phone survey of participants in one of our maternal and child health programs, Westside Healthy Start. Today, I would like to share some tips and lessons learned during the survey …

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Stefanie Leite on Building Rapport during Telephone Interviews

4 Comments / Uncategorized / January 22, 2010 January 21, 2010

My name is Stefanie Leite and I am a Research Assistant for Advanced Empirical Solutions and an Independent Evaluation Consultant. Interviewing is my favorite means of information gathering. There is something immensely satisfying about asking people to tell their stories, capturing them accurately and artfully, and then relaying them to the decision makers in an …

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