Susan Eliot on Genuine Listening: A Critical Skill for Evaluators

My name is Susan Eliot, owner and principal of Eliot & Associates, a qualitative research firm in Portland Oregon. I design and implement applied qualitative research projects for public and nonprofit organizations on the west coast. Since every interview or focus group I conduct demands scrupulous listening, I have a keen interest in honing my …

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Ehren Reed and Johanna Morariu on New Research: The State of Evaluation 2010

We are Ehren Reed and Johanna Morariu, Senior Associates of Innovation Network. We work with foundations and nonprofits to evaluate and learn from programs, projects, and advocacy endeavors. For more than fifteen years, Innovation Network has been an intermediary in the philanthropic and nonprofit sectors—our mission is to build the evaluation capacity of people and …

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Lyn Paleo on Graphic-Based Reports and Graphics for Color-Impaired Readers

Hi, Lyn Paleo here, Evaluation Manager at First 5 Contra Costa (California), a small foundation funding services for children birth to five years and their families using California tobacco tax dollars. At First 5 Contra Costa, the days of 100+ page text-heavy reports are over.  Instead, we combine maps, graphs, and other visual formats with …

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Internal Eval Week: Sue Hunter and Cindy Olney on Using Appreciative Inquiry in Evaluation

We are Sue Hunter, a librarian and the Planning & Evaluation Coordinator with the National Network of Libraries of Medicine (NN/LM) Middle Atlantic Region (MAR) (http://nnlm.gov/mar/) at New York University, Langone Medical Center and Cindy Olney, Evaluation Specialist with the Outreach Evaluation Resource Center, NN/LM. Funded through the National Library of Medicine, NN/LM is a …

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Internal Eval Week: Anthony Kim on Balancing Dual Roles as an Internal Evaluator

Hello, my name is Anthony Kim, and I am a doctoral candidate in Policy, Organization, Measurement, and Evaluation at U.C. Berkeley’s Graduate School of Education. Prior to Berkeley, I worked at an Education nonprofit as a program manager that had to fill a dual role as internal evaluator of my program. As might be expected, …

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Internal Eval Week: Wendy DuBow on Chocolate Bribes

I’m Wendy DuBow, and I am the internal evaluator for the National Center for Women and Information Technology (NCWIT). Anyone who has worked as an internal evaluator – or a long-term external evaluator – knows the importance of developing a “culture of evaluation” in an organization; however, staff enculturation is more easily recommended than achieved. …

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Internal Eval Week: Debbie Cohen on Electronic Health Records Data Tips

Hi, my name is Debbie Cohen. I am the Director of Evaluation at Community Mental Health Center, Inc., a community mental health center that serves five rural counties in Southeastern Indiana. One of my roles in the agency is to pull data from our Electronic Health Record (EHR) and to use it to evaluate programming …

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Internal Eval Week: Kathleen Norris on the Internal Evaluation Boa

Hi, my name is Kathleen Norris. I am an Assistant Professor and Education Department Co-Coordinator of Educational Leadership Programs at Plymouth State University. Internal evaluators can be involved in more than one role in an organization, and some internal evaluators desire to make these roles identifiable to others in the organization so that it is …

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Internal Eval Week: Pamela Bishop on Working as a New Internal Evaluator

My name is Pamela Bishop, and I am the internal evaluator for the National Institute for Mathematical and Biological Synthesis at the University o f Tennessee. In my few short years working as a professional evaluator, I have always held positions in which I was external to the organization being evaluated. When I accepted my …

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