Internal Evaluation

Cultivating Program Staff’s Inner Action Hero: Participatory Strategies that Promote Evaluation Use by Christy Metzler

Hello!  I’m Christy Metzler, Director, Program Evaluation for NeighborWorks America®, a Congressionally chartered community development intermediary.  As an internal evaluator, I often work closely with program staff to generate actionable learning about our programs and services.  I find that more meaningful participation of the program staff throughout the evaluation process promotes richer strategic conversations, yields …

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Giving Power to Paperless Solutions by Elaine Donato, Maria Jimenez and Samantha Moreno

Hello! We are Elaine Donato, Maria Jimenez (Internal Evaluators), and Samantha Moreno (Research Assistant) from the Evaluation Department at Volunteers of America Greater Los Angeles (VOALA), a large non-profit organization with over 70 human services programs, whose mission is to enrich the lives of those in need.  We have pursued the recent eco-conscious trend to …

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Internal Eval week: Building relationships through customizing templates by Rebekah Sobel and Dana Burns

We are Rebekah Sobel, Manager, Planning & Evaluation, and Dana Burns, Data Analyst, in the United States Holocaust Memorial Museum’s Office of Planning. The Museum is a dynamic institution with a bold and ambitious strategic plan. We are a small unit responsible for leading and strengthening the Museum’s annual and long-term planning, evaluation, and monitoring …

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Internal Eval Week: Four ways you can help your organizations use evaluation data effectively to make strategic decisions by Roxana Salehi

Greetings from Toronto! My name is Roxana Salehi and I am the principal consultant at Vitus Consulting and a Senior Research Associate at the Centre for Global Child Health, Hospital for Sick Children.  Today I will share with you four ways you can help your organizations use evaluation data to make strategic decisions. Lesson Learned 1: …

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Internal Eval Week: Making data meaningful to non-data people by Ana Flores and Joshua Paul

We are Ana Flores and Joshua Paul at Volunteers of America – Los Angeles. At the AEA Evaluation 2016 conference, we presented a panel entitled “A Picture is Worth a Thousand Words…But Will They Use It?”. Today, we want to provide additional information regarding how to make data more user-friendly. The Evaluation Department at Volunteers …

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Internal Eval Week: Using Data Placemats to facilitate Learning Conversations in Nonprofit Settings by Laura Beals and Barbara Perry

Hi! We are Laura Beals, Director, and Barbara Perry, Evaluation Manager, of the Department of Evaluation and Learning at Jewish Family and Children’s Service Boston, a multi-service nonprofit in Massachusetts. At Eval 2015, we learned about “Data Placemats” from Veena Pankaj of the Innovation Network. Recently, we held several placemat-focused “Learning Conversations” with one of …

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Internal Eval Week: Communication and its role in the internal evaluation process by Stanley Capela

My name is Stanley Capela and I am the Vice President for Quality Management and Corporate Compliance Officer at HeartShare Human Services of New York. I have been an internal evaluator for 38 years in the non-profit sector and have reviewed more than 115 organizations in 35 states and four countries as a Peer Reviewer …

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Internal Eval Week: A tool for helping staff translate results into action by Jay Szkola

Hello!  I am Jay Szkola, senior program analyst in the Strategy, Evaluation and Learning Division at Good Shepherd Services. As an internal evaluator, I have the opportunity not only to evaluate the programs in my portfolio, but also assist staff in using data in their day-to-day work with participants. This doesn’t have to involve a …

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IC Week: Robert Hoke on Amping-up Your Training with “Speed-Dating” Sessions

Greetings!  I am Robert Hoke, an independent evaluation consultant based in Indianapolis, Indiana and former chair of the Independent Consulting TIG.   I am a big proponent of shaking up the traditional conference session with a little “speed-dating.” We have all sat through sessions in which presenters give a good presentation but then there is only …

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Eval Use TIG Week: Charmagne Campbell-Patton on Considerations for Evaluation Use: Internal vs. External Evaluators

My name is Charmagne Campbell-Patton and I am an independent evaluation consultant. About a year ago, I made the transition from my role as program manager and internal evaluator at an education nonprofit, to an external evaluation consultant. I continued working with my former employer as a client and, in my naiveté, I thought the …

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