Government Evaluation

DVR Week: Rakesh Mohan and Margaret Campbell on Making Evaluation Reports Reader Friendly

Greetings from Boise, the city of trees! We are Rakesh Mohan (director) and Margaret Campbell (administrative coordinator) of Idaho’s legislative Office of Performance Evaluations (OPE). Margaret reviews drafts of our reports from a nonevaluator’s perspective, as well as copyedits and desktop publishes each report. In this post, we share our thoughts on the importance of …

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Gary Huang on Improper Payment Studies

Hi, I’m Gary Huang, a Technical Director and Fellow at ICF Macro, Inc. in Calverton, Maryland. My colleagues, Sophia Zanakos, Erika Gordon, Gary McQuown, Rich Mantovani, and I are presenting at AEA’s upcoming conference on improper payment (IP) studies. We conduct research and evaluation relating to benefit eligibility and payment errors under rubric of IP. …

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Rakesh Mohan and Maureen Brewer on Successfully Navigating Through the Political Maze

Greetings from beautiful Boise!  We are Rakesh Mohan and Maureen Brewer from the Idaho legislature’s Office of Performance Evaluations. Our post complements previous posts by Dawn Smart (8-30-11) and Tessie Catsambas (9-18-11). Last year, we were asked to evaluate the governance of EMS agencies in Idaho because there were concerns about the duplication of and …

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Tessie Catsambas on How to Manage Competing Agendas in Evaluations Without Getting Scorched in the Process!

Greetings from Maryland! I am Tessie Catsambas of EnCompass LLC, an evaluation, leadership, and organizational development organization. How easy it is to get lost in a client’s maze of politics, anxiety, stress, and complexities! And how easy it is to step on toes you do not even know were there! This post discusses strategies for …

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GOV TIG Week: Rakesh Mohan and Bryon Welch on Evaluation of Large IT Systems

Greetings from beautiful Boise! We are Rakesh Mohan and Bryon Welch from the Idaho legislature’s Office of Performance Evaluations. Last February, the Idaho legislature asked us to evaluate the state’s new system for processing Medicaid claims. Legislators had received many constituent complaints that claims from Medicaid providers were being denied, delayed, or inaccurately processed. Legislators …

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GOV TIG Week: Ariana Brooks on When Evaluation Cannot Solve Management Issues

My name is Ariana Brooks and I am the Director of Evaluation, Research and Planning for HeartShare Human Services. Lesson Learned: When I started as an internal evaluator my supervisor, Stan Capela, stressed to me one main point: evaluation does not solve management problems. My initial reaction was it made sense and remember similar issues …

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GOV TIG Week: Susan Fojas on Using Regular Stakeholder Forums to Facilitate Evaluation

My name is Susan Fojas. As the Associate Commissioner for Performance Measurement, Monitoring, and Improvement at New York City’s Administration for Children’s Services (ACS), my goal is to improve the quality of services and outcomes achieved for children in foster care through evaluation and monitoring. Hot Tip: A valuable part of the evaluation process is …

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GOV TIG Week: Caroline DeWitt on Valuing Stakeholders in the Evaluation Process

My name is Caroline DeWitt. I am a senior evaluator with Human Resources and Skill Development in Ottawa, Canada, and a member of the AEA Government Evaluation TIG. Our department is responsible for several evaluations ranging from labour market outcomes to grant and contributions programs delivered through third parties. An area of my responsibility was …

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GOV TIG Week: Nicole Vicinanza on Using Checklists to Review Evaluations for Compliance with Federal Requirements

Hi, my name is Nicole Vicinanza. I am a member of the Government Evaluation TIG and a Senior Research Associate with JBS International. In my work with JBS I conduct and review evaluations, and provide technical assistance in evaluation for federally funded programs. Many of these have federal regulations or guidance regarding evaluation with which …

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GOV TIG Week: Stan Capela on Corporate Compliance and its Relationship to Programs Evaluation

My name is Stan Capela. I am the Corporate Compliance Officer for HeartShare Human Services, as well as the current chair of the American Evaluation Association’s Government Topical Interest Group (GOV TIG). The purpose of this AEA365 is to talk about corporate compliance and its relationship to program evaluation. Also it is an opportunity to …

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