BLP TIG Week: Using Social Metrics to Solve Business Challenges by Heather Esper and Yaquta Fatehi

Hello, this is Heather Esper and Yaquta Fatehi of the Performance Measurement Institute at the University of Michigan (http://wdi.umich.edu/about). Our team specializes in performance measurement to improve organizations’ effectiveness, scalability, and sustainability and create more value for their stakeholders, in low- and middle-income countries. The William Davidson Institute (WDI) uses social well-being indicators to address …

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