quality improvement

Ed Eval TIG Week: Dana Wanzer and Tiffany Berry on Embedding Continuous Quality Improvement Throughout Organizations

Hello! We are Dana Linnell Wanzer, evaluation doctoral student, and Tiffany Berry, research associate professor, from Claremont Graduate University. Today we are going to discuss the importance of embedding quality throughout an organization by discussing our work in promoting continuous quality improvement (CQI) in afterschool programs. CQI systems involve iterative and ongoing cycles of goal …

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Sherry Campanelli and Laura Newhall on Evaluation in Times of Change or Crisis

Hi. We’re Sherry Campanelli, Program Compliance Manager and Laura Newhall, Clinical Training Coordinator, from the University of Massachusetts Medical School’s Disability Evaluation Services (DES). As an organization, we are committed to ongoing quality improvement (QI) efforts to enhance our services for people with disabilities especially during times of major change or crisis. It hit home …

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IE TIG Week: Suzanne Markoe Hayes and Elaine Donato on Collaborative Process Evaluation

Hello AEA365ers! We are Suzanne Markoe Hayes (Director) and Elaine Donato (Internal Evaluator) from the Evaluation and Research Department at Volunteers of America Greater Los Angeles (VOALA), a large non-profit organization whose mission is to enrich the lives of those in need. One program we support is VOALA’s largest emergency shelter located in South Los …

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Sherry Campanelli and Laura Newhall on The Best Laid Plans: Navigating the Potholes and Pitfalls of Group Facilitation

Hi. We’re Sherry Campanelli, Program Compliance Manager and Laura Newhall, Clinical Training Coordinator, from the University of Massachusetts Medical School’s Disability Evaluation Services. As an organization, we are committed to ongoing quality improvement efforts to enhance our services for people with disabilities. Earlier, we wrote about common techniques that help a quality improvement (QI) team …

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Sherry Campanelli and Laura Newhall on Facilitation Not Dictation: How a QI Team Succeeds

Hi.  We’re  Sherry Campanelli, Program Compliance Manager and Laura Newhall, Clinical Training Coordinator, from the University of Massachusetts Medical School’s Disability Evaluation Services (DES). Although DES conducts evaluations regarding whether an applicant for public benefits can be found disabled, evaluation as a research endeavor is not our primary focus. Nevertheless, as an organization, we are …

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