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process mapping

CEA Affiliate Week: Using process mapping to visualize program components by Cara Karter

I’m Cara Karter and I work as a research assistant at Chapin Hall at the University of Chicago. This summer I have been facilitating process mapping with a youth-serving organization looking to re-align their measurement strategy in preparation for a formal evaluation. Process mapping is a visual way to represent a program’s components from the …

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Implementing Electronic Case Records in Social Service Agencies Part II by Aaron Gunning and Laura Beals

Hi again! We are Aaron Gunning, Database Implementation Manager, and Laura Beals, Director of the Department of Evaluation and Learning, from Jewish Family and Children’s Services (JF&CS) a large multi-service nonprofit located near Boston, MA. In yesterday’s post, Laura and I introduced the idea of using electronic case records (ECR) as an evaluation tool. The …

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