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performance management

Using Performance Management Principles and Metrics to Build Evaluation Capacity by Disa Patel

Hi! I’m Disa Patel and I work at the Wisconsin Department of Children and Families (DCF). One of my favorite roles is building evaluation capacity throughout the department. Currently, I’m leading a project called Metrics that Matter to help my division’s teams identify, well, metrics that matter to them. Cool Trick: Talk in a language …

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How Miriam’s Kitchen (a non-profit) is overcoming challenges of building a truthful evaluation practice by Andrea Scallon

Hi! I’m Andrea Scallon, the ME&L Officer at Miriam’s Kitchen – working to end chronic homelessness in DC. In 2015, the Performance Management (PM) department was created with a focus of helping programs determine goals, reporting on progress, and facilitate learning. While there was excitement about how data could help fuel the organization’s mission, there …

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WE Affiliate Week: Fostering the Intersection between Evaluation and Performance Management to Enhance Learning from Both by Cheryl Oros

Hello, you may know me, Cheryl Oros, best from Policy Watch columns in the AEA Newsletter, as I have been the consultant supporting the Evaluation Policy Task Force over the past six years. I also directed federal evaluation offices, served at the executive level over broad programmatic efforts and have taught many evaluation courses. Hot …

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IE TIG Week: Stanley Capela on How to Combine Quality Assurance and Performance Management within a Quality Improvement System

My name is Stanley Capela, currently Vice President for Quality Management and Corporate Compliance Officer for HeartShare Human Services of New York, a 140 million dollar multi-service organization. As with most government funded organizations, we have to show we are compliant with regulations and at same time meet certain performance metrics. As a result, I …

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CLEAR Week: Zhao Min on Introducing CLEAR Week and Performance Management Systems – A Growth Area for the International Evaluation Community

I’m Zhao Min, Deputy Director of the Asia-Pacific Finance and Development Center (AFDC) in Shanghai, China. AFDC is a member of the CLEAR Initiative and hosts the East Asia CLEAR Center. If you follow what is happening in international evaluation capacity building (ECB), you might have heard about CLEAR – the Regional Centers for Learning …

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Laura Beals and Noah Schectman on Data Formatting for Performance Management Systems

Hello! We are Laura Beals (program evaluator) and Noah Schectman (database administrator) from Jewish Family and Children’s Service (JF&CS), located in Boston, MA. At JF&CS we use a cloud-based case management system to facilitate data collection about our clients and services. We are part of the internal evaluation department at JF&CS (i.e., he is not …

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BLP TIG Week: Nichole Stewart and Laura Pryor On Connecting Performance Management to Program Evaluation

We are Nichole Stewart and Laura Pryor and we’d like to share a preview of our presentation at the upcoming AEA 2013 conference. Our session, Performance Management to Program Evaluation: Creating a Complimentary Connection, will use a case study of a Los Angeles-based juvenile offender reentry program to demonstrate how “information and knowledge production” can …

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