Stanley Capela on Using Kaizen for Program Improvement

As one from Brooklyn might say – “Yo! Seriously, Good Day!” For those who don’t subscribe to AEA’s listserv, Evaltalk, my name is Stanley Capela. I am the Vice President for Quality Management at HeartShare Human Services of New York, a 90 million dollar non-profit that provides children and family and developmental disabilities services for …

Stanley Capela on Using Kaizen for Program Improvement Read More »