BLP TIG Week: Using the Baldrige Excellence Framework to Improve, Refine, and Innovate by Jennifer Dewey
My name is Jennifer Dewey, and I chair the Business, Leadership, and Performance TIG, working closely with Kristy Moster, the TIG’s Program Chair. We’re highlighting key issues important to our members this week. These issues – leadership, business priorities, knowledge management, and workforce engagement – address categories in the Baldrige Excellence Framework (http://www.nist.gov/baldrige/publications/baldrige-excellence-framework) whose purpose …