Appreciative Inquiry

ICCE TIG Week: Overcoming organisational cultures and moving towards shared meaning with Appreciative Inquiry by Kirsten Mulcahy

Hi All! I am Kirsten Mulcahy, an evaluator at the economic-consulting firm Genesis Analytics, based in South Africa. As evaluators, we are often called to insert ourselves seamlessly into different countries, cultures and organisations without contributing to bias. Yet we must still engage appropriately with prevailing perspectives in order to extract useful information. In two …

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Galen Ellis on Virtual Meeting Spaces: Minefields to Gold Mines

Greetings! I’m Galen Ellis, President of Ellis Planning Associates Inc., which has long specialized in participatory planning and evaluation services. In online meeting spaces, we’ve learned to facilitate group participation that – in the right circumstances – can be even more meaningful than in person. But we had to adapt. Although I knew deep inside …

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Tessie Catsambas on How to Manage Competing Agendas in Evaluations Without Getting Scorched in the Process!

Greetings from Maryland! I am Tessie Catsambas of EnCompass LLC, an evaluation, leadership, and organizational development organization. How easy it is to get lost in a client’s maze of politics, anxiety, stress, and complexities! And how easy it is to step on toes you do not even know were there! This post discusses strategies for …

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GOV TIG Week: Rakesh Mohan and Bryon Welch on Evaluation of Large IT Systems

Greetings from beautiful Boise! We are Rakesh Mohan and Bryon Welch from the Idaho legislature’s Office of Performance Evaluations. Last February, the Idaho legislature asked us to evaluate the state’s new system for processing Medicaid claims. Legislators had received many constituent complaints that claims from Medicaid providers were being denied, delayed, or inaccurately processed. Legislators …

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GOV TIG Week: Ariana Brooks on When Evaluation Cannot Solve Management Issues

My name is Ariana Brooks and I am the Director of Evaluation, Research and Planning for HeartShare Human Services. Lesson Learned: When I started as an internal evaluator my supervisor, Stan Capela, stressed to me one main point: evaluation does not solve management problems. My initial reaction was it made sense and remember similar issues …

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Internal Eval Week: Sue Hunter and Cindy Olney on Using Appreciative Inquiry in Evaluation

We are Sue Hunter, a librarian and the Planning & Evaluation Coordinator with the National Network of Libraries of Medicine (NN/LM) Middle Atlantic Region (MAR) (http://nnlm.gov/mar/) at New York University, Langone Medical Center and Cindy Olney, Evaluation Specialist with the Outreach Evaluation Resource Center, NN/LM. Funded through the National Library of Medicine, NN/LM is a …

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